Can I cancel my Nok Air flight and get a refund?

 

Unfortunately, Nok Air's standard policy is that flights are non-refundable. If you choose not to fly, you will generally lose the money spent on the ticket.

However, there is an exception: if you purchased the "Nok Refund" add-on during your initial booking, you can claim a refund (minus an administrative fee) if requested at least 24 hours before departure.

2026 Refund Rules (with Nok Refund add-on):

• 31+ Days Before Departure: 100% refund of fare.

• 8–30 Days Before Departure: 75% refund of fare.

• 24 Hours – 7 Days Before Departure: 50% refund of fare.

• Less than 24 Hours: No refund permitted.

If you did not purchase the refund add-on, your best option to recover your money is to change the name and sell your ticket.

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Can I change my Nok Air booking?

Yes! You can change the date and time of your flight, but destination and route changes are not permitted.

Rebooking Rules:

• Nok Lite & Nok X-tra: Changes must be made at least 24 hours before departure. A change fee + fare difference will apply.

• Nok Max: This is the premium flexible fare. You can make unlimited changes up to 3 hours before departure with no change fee (only fare difference applies).

• Service Fees: Making changes via the call center or airport counter incurs a service fee of approximately THB 225 / USD 27.

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Can I change the name on my Nok Air booking?

Yes! Nok Air allows name changes for all fare classes. This is the most effective way to "refund" a non-refundable ticket by transferring it to a new passenger.

Name Change Fees & Deadlines:

• Deadline: Must be done at least 4 hours prior to departure.

• Condition: If you have a round-trip ticket, the name change applies to both legs. You cannot change the name if the outbound flight has already been used.

• Domestic Fee: Approx. THB 900 + THB 225 service fee.

• International Fee: Approx. THB 1,500 + THB 225 service fee.

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What if I don't know who to transfer my flight to?

This is where Gadobo helps! If you have a non-refundable Nok Air ticket and no one to take your place, you can list it on our secure marketplace.

Gadobo is a peer-to-peer platform that connects you with travelers looking for deals in Thailand and beyond. Instead of losing your entire ticket cost, you can recover a significant portion of your money securely. We provide fraud protection for both buyers and sellers to ensure every transaction is safe.

List Your Non-Refundable Booking on Gadobo today and turn your unused Nok Air seat back into cash.

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