Can I cancel my Tigerair flight and get a refund?

Generally, Tigerair Taiwan operates under a strict no-refund policy. Most fares, charges, and travel extras are non-refundable once the booking is confirmed.

Refund Exceptions

There are very limited circumstances where a refund might be considered:

• Government Taxes: If you do not use your flight, you can apply for a refund of airport service charges (taxes) within 24 months of the purchase date. Note that an administrative fee usually applies.

• Special Circumstances: In the event of a passenger's death or a major schedule change (usually a delay of 4+ hours), you may be entitled to a full refund or travel credit.

• 24-Hour Grace Period: Changes or cancellations made within 24 hours of booking are often exempt from change fees, though this does not usually apply to flights departing within a very short window.

To apply for a refund or check your status, you must use the official Tigerair Taiwan refund form.

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Can I change my Tigerair booking?

Yes! If you cannot fly on your original dates, you can change the time and date of your flight. However, route or destination changes are not permitted.

Rules for Changing Flights:

• Timeline: Changes must be completed at least 4 hours prior to the scheduled departure.

• Fees: You will be charged a handling fee (approx. $40–$60 USD depending on the fare/season) plus any difference in airfare.

• No Residual Credit: If the new flight is cheaper than your original one, you will not receive a refund for the difference.

You can manage these updates online through the "Manage Booking" section of the website.

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Can I change the name on my Tigerair booking?

Yes! Tigerair allows name changes, which is the most effective way to recover your money if you cannot travel. By transferring your ticket to someone else, you can essentially "refund" your non-refundable ticket by selling it to another person.

Name Change Fees & Process:

• Fees: Name changes incur a handling fee per person, per flight, plus any applicable fare difference.

• Timeline: This must be completed at least 4 hours before the scheduled departure of the first flight segment.

• How to Change: Name changes are typically handled through the Tigerair Customer Service Center.

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What if I don't know who to transfer my flight to?

This is where Gadobo comes in! If you have a non-refundable Tigerair ticket and no one to take your place, you can list it on our secure marketplace.

Gadobo is a peer-to-peer platform that connects you with travelers looking for deals. Instead of losing 100% of your ticket cost to the airline, you can recover a significant portion of your money securely. We provide fraud protection for both buyers and sellers to ensure every transaction is safe.

List Your Non-Refundable Booking on Gadobo today and turn your unused Tigerair ticket back into cash.

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