Can I cancel my Opodo booking and get a refund?

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Important 2026 Update: Opodo Prime & Prime Plus

Opodo has heavily shifted its business model toward the Opodo Prime subscription. Your cancellation rights may differ significantly if you are a Prime member:

• Opodo Prime Plus: Many members now have access to "Cancel for Any Reason" benefits, allowing for instant credit refunds (usually around 80–90% of the ticket price) up to 24 hours before departure for a limited number of flights per year.

• Standard Cancellation: Without a specific Prime benefit, Opodo’s standard administration fee for processing a cancellation or change is £25 per person.

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Can I cancel my Opodo booking and get a refund?

Whether you can cancel and receive a refund depends on the Conditions of Carriage of the airline or the specific terms of the hotel property. Opodo acts as an intermediary, so they must follow the supplier's rules.

2026 Refund Rules:

• Non-Refundable Fares: Most budget flight tickets and "Basic" hotel rooms are strictly non-refundable. If you cancel, you will likely lose 100% of the fare.

• Cancel for Any Reason (CFAR): If you purchased this guarantee during checkout, you can receive a refund (minus a 20% excess fee) as long as you cancel at least 24 hours before the first flight departs.

• Flight Disruptions: Under UK/EU 261 regulations, if the airline cancels your flight, you are entitled to a full cash refund. Opodo Prime members often receive "speedy refunds" through a prioritized claim process.

How to cancel: Log in to MyTrips on the Opodo website or app. Select your booking and choose "Cancel my booking."

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Can I change my Opodo booking?

Modifying a booking is possible but often expensive due to stacked fees.

• Opodo Service Fee: Opodo charges £25 per person to process a change.

• Supplier Fees: On top of Opodo's fee, the airline or hotel will charge their own penalty (often £50–£150 for flights) plus any difference in the ticket price.

• Flexible Dates: If you added the "Flexible Travel Dates" guarantee at the time of booking, you can change your flight dates without paying Opodo’s admin fee, though the airline's fare difference still applies.

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Can I change the name on my Opodo booking?

Yes! If you have a package holiday (Flight + Hotel), you have strong legal protections under the Package Travel Regulations to transfer your booking to someone else.

Name Change Rules:

• Package Holidays: Opodo is legally required to allow name transfers for full packages. You must pay the £25 admin fee plus whatever the airline charges for the name change.

• Flight-Only: This depends entirely on the airline. Many low-cost carriers (like easyJet or Ryanair) allow name changes for a fee, while major carriers (like British Airways) often do not.

• Hotels: Name changes are almost always allowed and usually free of charge by the hotel itself.

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What if I don't know who to transfer my booking to?

This is where Gadobo helps! If you have a non-refundable Opodo flight, hotel, or holiday package and no one to take your place, you can list it on our secure marketplace.

Gadobo is a peer-to-peer platform that connects you with travelers looking for last-minute deals. Instead of paying high cancellation fees or losing your entire booking value, you can sell your trip to another person securely. We provide fraud protection for both buyers and sellers to ensure every transaction is safe.

List Your Non-Refundable Booking on Gadobo today and turn your unused Opodo trip back into cash.

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