Can I cancel my Norwegian Air flight and get a refund?

 

If your plans have changed and you have a Norwegian Air flight you can no longer use, you have several options to recover your money depending on your fare type.

Are Norwegian Air flights refundable?

Refundability depends entirely on the fare class you purchased:

• LowFare, LowFare+, and Premium: These are refundable only if canceled within 4 hours of booking. After 4 hours, these tickets become non-refundable.

• Flex and PremiumFlex: These are fully refundable and can be canceled online up to 30 minutes before departure.

Norwegian Cancellation Protection

If you purchased Cancellation Protection (£9 per person) at the time of booking, you are eligible for a full refund if you or a close family member falls ill. To claim this, you must:

1. Cancel the ticket at least 30 minutes before departure.

2. Provide an original medical certificate from a doctor.

3. Submit your claim online via the Norwegian portal.

Can I change my Norwegian Air flight?

If you still plan to fly but need different dates or a new destination, you can modify your booking online up to 30 minutes before departure.

• LowFare/LowFare+: A fee of £65 (domestic/short-haul) or £110 (international long-haul) applies per person, each way, plus the fare difference.

• Flex/PremiumFlex: No rebooking fees apply; you only pay the fare difference.

Can I change the name on my Norwegian Air booking?

Yes! Norwegian Air is one of the most flexible airlines for name changes, making it easy to transfer your ticket to someone else and get your money back.

Name Change Fees:

• Short and Medium-Haul: £65 each way.

• International Long-Haul: £110 each way.

• Flex/PremiumFlex: Free of charge.

Note: For all fare types, you do not have to pay the fare difference for a name change—you only pay the flat fee! Name changes must be made before the first flight in the booking commences.

What if I don't know anyone who can use my flight?

This is where Gadobo comes in. If you have a non-refundable ticket and no one to take your place, you don't have to lose that money.

Gadobo is a secure peer-to-peer marketplace that allows you to list your unused flights for other travelers to buy. Instead of a total loss, you can recover a significant portion of your original payment. We provide fraud protection for both buyers and sellers to ensure your money is safe.

List Your Non-Refundable Booking on Gadobo today and turn your unused ticket back into cash.