Can I cancel my VietJet Air flight and get a refund?

Unfortunately, most VietJet Air fares are non-refundable in terms of cash. However, the airline does provide options to retain the value of your ticket for future use through "Credit Shell" refunds.

Cancellation & Refund Rules:

• Eco and Deluxe Fares: These fares are non-refundable to your original payment method. However, you can cancel and receive a Credit Shell (travel credit).

  • Deadline: You must notify the airline at least 24 hours before departure.

  • Validity: Credits for these fares are usually valid for 1 year (365 days).

• Business and SkyBoss Fares: These premium fares allow for more flexibility.

  • Deadline: You must notify the airline no later than 72 hours after the scheduled departure.

  • Validity: Credits for these classes are valid for 2 years.

• Promo Fares: These are strictly non-refundable and typically do not allow for credit shell conversions.

To request a credit shell refund, you can use the official VietJet Refund Form.

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Can I change my VietJet Air booking?

Yes! VietJet Air allows you to change your flight date, time, and route up to 3 hours before departure.

2026 Change Fees (Per person, per segment):

• Business, SkyBoss, and Deluxe: These fares include free changes. You only need to pay the difference in fare if the new flight is more expensive.

• Eco Fares: A change fee applies in addition to the fare difference:

  • Domestic (Vietnam): ~VND 350,000.

  • International: ~VND 800,000.

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Can I change the name on my VietJet Air booking?

Yes! For certain fare types, VietJet Air allows you to change the passenger name, making it possible to transfer your ticket to someone else. This is the most effective way to "refund" a non-refundable ticket by selling it to another traveler.

Name Change Rules:

• Eligible Fares: Name changes are permitted for Business and SkyBoss tickets (originally purchased as such).

• Ineligible Fares: Name changes are not permitted for Eco, Deluxe, or Promo fares.

• Fees: * Domestic: ~VND 350,000 + fare difference.

  • International: ~VND 800,000 + fare difference.

• Condition: The name change must be applied to the entire itinerary in the booking. You cannot change the name for only one segment of a round-trip journey.

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What if I don't know who to transfer my flight to?

This is where Gadobo helps! If you have a non-refundable VietJet Air ticket (especially SkyBoss or Business) or a travel credit that you won't use, you can list it on our secure marketplace.

Gadobo is a peer-to-peer platform that connects you with travelers looking for deals across Asia and beyond. Instead of letting your ticket value expire, you can recover a significant portion of your money securely. We provide fraud protection for both buyers and sellers to ensure every transaction is safe.

List Your Non-Refundable Booking on Gadobo today and turn your unused VietJet seat back into cash.

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